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User-Centric Privacy: Designing Effective Protections that Meet Users’ Needs

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Date and Time

December 17 @ 1:00 pm - 2:00 pm EST

Event Category

Web Conference


Candice Benson

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Privacy engineering aims to respect and protect user privacy. User studies provide insights on users' privacy needs, concerns and expectations, and are essential to understanding a system's actual privacy issues from a user perspective. This session will draw on the speaker's research regarding privacy notices and controls online, on smartphones and with smart speakers to discuss how and why privacy controls are often misaligned with user needs. It will also examine how user studies can inform the design of user-centric privacy protections to more effectively meet user needs, as well as benefit companies.


Janelle Hsia – Principal, Privacy SWAN Consulting

Janelle Hsia is a trusted advisor for strategic and tactical decision making within organizations of all sizes.  She focuses on privacy and security while bringing a diverse background in leadership, business, security, privacy, and technology spanning over 20 years.  Her experience integrating privacy with security and technology helps companies operationalize their privacy and security requirements.  Her passion is creating comprehensive and tailored data governance programs for SMBs with a global presence. She is a National ISSA Privacy SIG Tri-Chair, CSA CO BoD, and an IAPP OTP. She holds the following certifications CIPM, CIPT, CIPP/US/E, CISA, PMP, and GSLC.

See Janelle Hsia‘s full profile.


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