Your International Board of Directors is excited to welcome you. We hope you will use this site to achieve your personal professional development goals and to connect with your peers throughout our global network. If you have not already done so, please reset your password on the new system.
Your next step is to update member profile where you will have access to a vast array of members-only resources. Please help us to get to know you and meet your needs more effectively by completing your profile.
We have prepared several tutorials to assist you in making the most of this site:
You will be able to:
- Determine what profile information you wish to share with other members
- Access your members-only chapter groups
- Register for events with your member info pre-populated
- Give fellow members insight into your industry expertise
- Upload documents and links
Privacy Settings in Your Member Profile:
This site is designed to promote member interaction and connections.
- For Members as of June 8, 2012: Your default privacy settings will share only your name, email and chapter. To make additional information (employer, address, your areas of expertise) visible to other members, click on the red lock next to each field.
- For Members joining after June 8, 2012: The default is to share your profile information with other members. Simply click on the person icon next to the fields you do not wish to be visible.
Frequently Asked Questions
Member Resource Site:
How do I reset my password?
Click on the "Forgot Password” link in the right column of the home page. Type in the username or email associated with your member account. Then enter the captcha. You will receive an email with a link to reset your password.
What is my username?
For those who were members before June 8, 2012, the default was your existing ISSA member number/constituent ID. In the new system launched in June 2012, all members may create their own usernames. You may use a valid email address or a name consisting of only letters and numbers without any special characters or spaces.
I did not receive the follow-up email after asking to reset my password?
Upon submitting a valid username or email address, an email will be sent to the address associated with your account. The email will contain a link back to our website which will allow you to reset your password. This message may be caught in your SPAM filter. If you are still having trouble or no longer have access to the email associated with your ISSA account, please contact our offices at; firstname.lastname@example.org, +1 866 349 5818 (USA toll-free)/ +1 206 388 4584 (local/international)
How do I print my membership card?
Your membership card is in your profile. If you are logged in, select Manage Profile from the My ISSA Profile menu on the right column of the home page. Membership Card is listed under Information and Settings.
Why do I have two ID numbers on my membership card?
The Your Membership system has assigned you an 8-digit member number. If you were a member before June 8, 2012, your legacy ISSA constituent identification number is also printed on the card.
How do I renew my membership?
Sixty days (60) before your term end date, a new heading, "Membership” will appear in your profile in the Account History section. Click on the heading and there will be a link to "securely renew your membership now.”
What IP Address will email be sent from through the new system?
The IP address block is 220.127.116.11/23. Specific addresses are; 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206. You may wish to white list these to assure that you receive ISSA emails.
Can I join or renew multiple chapters online?
Yes. When you join or renew, you will be asked to specify one chapter as your primary chapter. Later in the process you will have the opportunity to add additional chapters. You will need to re-select those same chapters on the payment page.